Privacy Policy

 

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform the contract we have with you, including to process your payments, fulfill your orders, send notifications to you relating to your account, purchases, returns, exchanges, or other transactions, to create, maintain and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set out in its privacy policy and consumer privacy policy.

 

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, SMS or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for this data processing activity is our legitimate interest in selling our products, pursuant to Art. 6(1)(f) GDPR.

 

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for this data processing activity is our legitimate interest in keeping our website secure for you and other customers, pursuant to Art. 6(1)(f) GDPR.

 

Communicating with you and Improving the Services. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, to provide you with efficient services and to maintain our business relationship with you under Art. 6(1)(f) GDPR.

 

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies that we use in connection with operating our store with Shopify, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We may also permit third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

 

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some Services, including certain features and general functionalities, to malfunction or be unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

 

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you tell us your preference via the GPC signal, we will treat that signal as a valid request to opt-out of sharing or targeted advertising for the associated browser or device, and if we are able to associate the device sending the signal with a Shopify account, we will apply that request to the account as well. To learn more about Global Privacy Control, you can go to https://globalprivacycontrol.org/. In addition to the Global Privacy Control signal, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for purposes of contract performance, for legitimate purposes, and for other reasons subject to this Privacy Policy. This may include:

 

  • Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment and shipping).

     

  • Business and marketing partners to provide services to you and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

     

  • When you direct us to disclose or otherwise consent to our disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations, with your consent.

     

  • With our affiliates or within our corporate group, in our legitimate interest to run a successful business.

     

  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants and similar demands), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

     

We do not use and disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to unaffiliated sites or sites not controlled by us, you should review their privacy and security policies as well as their other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites.

 

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.

 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send us may not be secure during transit. The retention period for your personal information depends on various factors, such as whether we need this information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

 

Your Rights

Depending on your place of residence, you may have rights related to your personal information (access, deletion, correction, portability, refusal of targeted advertising, restriction of processing). You can exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you if you exercise any of these rights.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, you may have the right to lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you live. If we transfer your personal information outside Europe, we will use recognized transfer mechanisms in accordance with applicable law.

Contact

If you have any questions about our privacy practices or wish to exercise any of your rights, please send us an email at contact@superconfort.store or contact us at our postal address: 19 Rue du Petit Bourg, Vienne-en-Val, 45510, FR.

For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the data controller for your personal information for Super Confort.